Who operates this website

The website for Africa Exhibitions is operated by Astros Marketing (Pty) Ltd, 2 Makro Place, Sunnyrock 1401. For the purposes of this website, Astros Marketing (Pty) Ltd is responsible for the collection and handling of personal information submitted through the site.

This policy applies to information collected through the website contact forms and standard website functions. It does not apply to information collected by third party websites that may be linked from this site.

The personal information we collect

We collect only the information reasonably needed to respond to enquiries and manage website administration. The information you provide is supplied voluntarily when you complete a form or interact with the website.

Name and surname
Organisation or venue name
Email address and contact number
Town, province or venue location
Details included in your enquiry message
Basic technical information such as browser data, IP address and pages visited

We ask that you do not send sensitive personal information unless it is necessary for your enquiry and you are comfortable doing so.

How we use personal information

Personal information is used for lawful business purposes connected to Africa Exhibitions and the operation of this website. We process information in a manner that is relevant, adequate and not excessive for those purposes.

To respond to your enquiry submitted on the contact page
To assess whether an exhibition, install or venue request falls within our scope
To communicate about logistics, availability and follow-up questions
To maintain website security and monitor misuse of the site
To keep internal records required for administration and legal compliance

We do not sell personal information. We do not use contact form submissions for unrelated direct marketing unless a lawful basis exists and the recipient has been given the required choice under POPIA.

Sharing and storage

Information may be shared only where it is reasonably necessary to run the website or respond to your request. This can include service providers that assist with hosting, form delivery, technical support or security monitoring. Where third parties process information on our behalf, they are expected to handle it with appropriate confidentiality and safeguards.

Personal information is stored using administrative, technical and organisational measures designed to reduce unauthorised access, loss, misuse or disclosure. No internet transmission or electronic storage method is fully guaranteed, but reasonable steps are taken to protect the information in our control.

Cookies and website data

This website may use cookies or similar technologies to support normal site functions, remember basic preferences and understand how pages are used. Cookies generally do not identify you by name, but they may relate to a device or browsing session.

Essential cookies that help the website function properly
Performance cookies that help us understand page use and site traffic
Security tools that detect suspicious activity or repeated spam attempts

You can usually manage cookies through your browser settings. Disabling some cookies may affect how parts of the website work.

Your rights under POPIA

Subject to applicable law, you may request access to personal information held about you, ask for correction where information is inaccurate, or object to certain processing where a lawful ground exists. You may also ask that information be deleted where retention is no longer necessary or where the law allows.

If you want to exercise any of these rights, please use the enquiry form on the contact page and clearly state the nature of your request. We may need to verify identity before acting on a request. Information will be retained only for as long as reasonably necessary for the purpose collected, for record keeping, or to meet legal obligations.

If you believe your information has been handled unlawfully, you may also lodge a complaint with the relevant South African regulator responsible for information protection matters.